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"This course provides valuable tools and techniques to deal with conflict both in the workplace as well as my personal life."
Tense, emotional and awkward situations can wreak havoc in the workplace by escalating stress and undermining productivity. This course will help you resolve difficult or uncomfortable situations and turn disagreements into productive workplace discussions.Through instructor-led discussions, small group activities and role playing, you will have multiple opportunities to practice the conflict resolution skills needed to boost morale, increase effectiveness and improve results within your organization.
From aspiring leaders to executives who wants to transform uncomfortable workplace conversations and conflicts into productive solutions.
This course meets one of the requirements for the Project/Team Lead, Supervisor, Manager and Professional levels of the Leadership Education and Development (LEAD) Certificate program. For more information go to the LEAD certificate page.
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Unless the course is listed as RESIDENTIAL, lodging and meals are not included in the tuition.