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"Better crisis management will improve effectiveness of [the agency's] mission, staff and myself."
Despite great improvements in crisis prevention and strategic management, serious predicaments can elude even the best laid plans. As a leader in your organization, you must be prepared. This course offers invaluable guidance to help you navigate complex, unanticipated situations.Through case studies, interactive exercises, and simulated crises, you’ll learn to identify your personal strengths in relating to others when facing a threat, as well as how to manage relationships before, during, and after a crisis.
After studying strategic approaches for assessing and tackling high-pressure situations, you can return to work with new-found confidence and readiness to handle the unexpected. You’ll learn and apply crisis leadership skills, including:
Anyone involved in crisis pre-incident planning, response, recovery, or mitigation.