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Every public-sector organization relies on management to get the job done. As a front-line supervisor, you are uniquely positioned to motivate others and boost morale within your teams. This means you’re not only expected to problem solve and strategize, but also practice effective leadership to foster a high-performing workplace.You are on the frontlines every day, whether working directly with your employees, customers, or other stakeholders. Your ability to motivate and engage a multigenerational workforce through change and challenges is dependent upon your effectiveness as a leader. This course will give you valuable insights into workplace motivation and employee engagement, empowering you to adapt your leadership approach to best support your agency’s strategic vision.This course can be combined with Supervisory Development I: Fundamentals for a two-week long immersion to integrate leadership with the basics of supervision. When taken together, the weeks do not have to run consecutively.
This course will develop your capacity to move employees from middle-of-the-road performance to striving for excellence. You’ll expand your role as a supervisor by: