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Having a rich understanding of what users think, feel and believe is vital to good design work. In addition to listening to what users say and observing what they do, we can also gain valuable insight by bringing them into the design process itself and paying attention to what they make and how they make it. Participatory design is designing with users, and not just for them. In this course, we explore the theory and methods of participatory design, as well as strategies for how and when to deploy them.
Participants will be introduced to the concept of participatory design and how it can be useful in the development of products and services. Through group activities, we’ll explore a range of methods that invite user feedback and learn strategies for deploying these in our own project work. By the end of the day, participants will have the skills and language they need to successfully lead participatory design activities at their organizations.
We welcome any and all Federal employees to join us for this course. Having a basic understanding of human-centered design is helpful, but it is not a prerequisite.
Lodging and meals are not included in the tuition.