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Center for Leadership Development
Schedule at a Glance

Fundamentals of Human-Centered Design


  • Sep 17-19, 2019 at One World Trade Center Building, 285 Fulton Street, New York, NY, Tuition: $1900  (#24564)   REGISTER


We build design thinking, problem solving and innovation skills through our Human-Centered Design Fundamentals workshop. This workshop teaches the theory and practice of human-centered design through a three-day open enrollment course. Participants will understand why, when and how to apply human-centered design to their public sector work, whether they are involved in policy design, program management or service delivery.

How You Will Benefit

Participants will leave the workshop with a toolkit of human centered design methods, and understand how to apply tools to specific design challenges. Many alumni move on to take in-depth design coaching focused on a particular area of interest or to initiate their own human-centered design project at their agency.

Who Should Attend

Any Federal employee can join us for a three-day Fundamentals of Human-Centered Design Workshop.

Additional Information

This workshop provides an understanding of how you can use human-centered design practices in your daily work. It focuses on:

  • Breaking down complex problems to understand their root causes
  • How root causes impact the people we serve
  • Why human behavior might inform potential solutions and
  • The use of rapid prototyping to learn about and develop potential solutions to complex challenges

The monthly workshop is a fast-paced, project-based learning experience that focuses on critical thinking, problem solving, and data analysis.


Lodging and meals are not included in the tuition.