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Center for Leadership Development
Schedule at a Glance

Human-Centered Design Fundamentals

Schedule

  • Nov 15-18, 2021 at *ONLINE*, online course, Tuition: $1900  (#25684)   Limited Space
    Synchronous sessions will begin at 1pm ET and end no later than 5pm ET (this includes breaks and some team-work time)
  • Feb 22-25, 2022 at *ONLINE*, online course, Tuition: $1900  (#25933)   REGISTER
    Synchronous sessions will begin at 1pm Eastern Time and end no later than 5pm Eastern Time (this includes breaks and some team-work time)
  • Mar 22-31, 2022 at *ONLINE*, online course, Tuition: $1900  (#25934)   REGISTER
    Session Dates: March 22, 24, 29, 31, 2022. Synchronous sessions will begin at 1pm Eastern Time and end no later than 5pm Eastern Time (this includes breaks and some team-work time)
  • Apr 26-29, 2022 at *ONLINE*, online course, Tuition: $1900  (#25935)   REGISTER
    Synchronous sessions will begin at 1pm Eastern Time and end no later than 5pm Eastern Time (this includes breaks and some team-work time)
  • May 17-26, 2022 at *ONLINE*, online course, Tuition: $1900  (#25936)   REGISTER
    Session Dates: May 17, 19, 24, 26, 2022. Synchronous sessions will begin at 1pm Eastern Time and end no later than 5pm Eastern Time (this includes breaks and some team-work time)
  • Jun 27-30, 2022 at *ONLINE*, online course, Tuition: $1900  (#25937)   REGISTER
    Synchronous sessions will begin at 1pm Eastern Time and end no later than 5pm Eastern Time (this includes breaks and some team-work time)
  • Jul 26-Aug 4, 2022 at *ONLINE*, online course, Tuition: $1900  (#25938)   REGISTER
    Session Dates: July 26, 28, Aug 2, 4, 2022. Synchronous sessions will begin at 1pm Eastern Time and end no later than 5pm Eastern Time (this includes breaks and some team-work time)
  • Aug 29-Sep 1, 2022 at *ONLINE*, online course, Tuition: $1900  (#25939)   REGISTER
    Synchronous sessions will begin at 1pm Eastern Time and end no later than 5pm Eastern Time (this includes breaks and some team-work time)

Overview

Human-centered design offers a creative and strategic framework to navigate complex problems and design effective solutions that meet peoples' real needs. This course introduces this innovative way of working while building design thinking, problem solving, and collaboration skills.


In this interactive, project-based course, you will learn to apply human-centered design methods and mindsets. We will introduce the theory behind the practice and relevant case studies through videos and discussions. You will then practice applying tools and techniques alongside a team of other participants through facilitated activities. The course is a fast-paced, hands-on learning experience focused on critical thinking and making.


We will cover topics including:


  • Framing and re-framing design problems and opportunities
  • Ethnographic research and discovery methods and intentions
  • Qualitative data analysis and insight synthesis techniques
  • Facilitating collaborative ideation and concept development
  • Prototyping and testing potential solutions in the real world

Whether you work in policy design, program management, or service delivery, this course provides you with an understanding of how to apply human-centered design within and across your organization.

How You Will Benefit

You can expect to leave this course with a basic set of human-centered design tools and techniques and an understanding of how, when, and why to apply them in their own work.


After this course, many alumni pursue more in-depth design coaching focused on a particular area of interest or go on start human-centered design projects at their own agency.

Who Should Attend

We welcome any anyone and everyone—with or without previous design experience—to join us for this course.

Additional Information

Online courses use Zoom for audio and screensharing and Mural as a collaborative, online workspace. You do not need to create accounts or download any programs in order to access these technologies. More information and instructions will be shared prior to the course.

Contact Hours: 16


Participant Testimonial

"(I learned) a new concept to solving problems that I think could be used at my agency. Also, I was impressed with the content and knowledge of instructors and now would feel confident taking other course through OPM."