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Center for Leadership Development
Schedule at a Glance

Communicating Face to Face


  • Jul 9-12, 2019 at EMDC Learning Center, 1900 E Street NW (George Washington University Metro Stop) Washington, DC 20415, Tuition: $3600  (#24046)   REGISTER
    Start Time First Day 8:30 am - End Time Last Day 5:00 pm.


Federal leaders, whether in a formal or informal leadership position, rely on face-to-face communication to connect with and influence peers, supervisors, employees, and internal and external stakeholders. Through this course, you will enhance your interpersonal communication skills for more productive workplace interactions.

Through presentations and interactive group exercises, this course will cover key techniques for getting the most out of your interpersonal interactions. During the course, a professional communication coach will help you master effective one-on-one communication using video feedback, public sector case studies, and individual and peer feedback.

How You Will Benefit

  • Recognize and enhance your own communication style.
  • Study and adopt interpersonal techniques used by great communicators.
  • Develop and demonstrate key communication skills in small group, real-world, relevant simulations.
  • Practice strategies to defuse intensity during difficult conversations and interactions.
  • Create a personal map and process for improving specific skills.

    Who Should Attend

    Those wishing to master the art of building productive relationships through improved communication and understanding.

    This course meets the one of the requirements for the Supervisor and Manager levels of the Leadership Education and Development Certificate Program. For more information, go to the LEAD certificate page.


    Unless the course is listed as RESIDENTIAL, lodging and meals are not included in the tuition.